Refer-a-Friend Terms and Conditions

Municipal Credit Union (“we”, “Municipal Credit Union” or “MCU”) is offering you the opportunity to refer friends via a Referral Program (“Program”) offered on the web site located at https://www.nymcu.org/referral-program (the “Site”). You must be 21 years old and a citizen or legal resident of the United States to use the Site. 

  1. Binding Agreement. By using the Site or participating in the Program, you are bound by these Terms and Conditions (“Terms”) and indicate your agreement to them. All of MCU's decisions are final and binding. 

  2. Privacy. The personal information collected, processed and used as part of the Program will be used in accordance with MCU’s Privacy Statement, which is available by link on the Site. 

  3. How the Program Works. An eligible individual who makes a referral is a “Referrer.” If you are a Referrer, You must visit the Site and follow the on-screen instructions to refer friends, family members or colleagues. You will be provided with a unique referral link (“Personal Link”) that allows her to receive the benefit or reward advertised on the Site. Friends, family members or colleagues (collectively, “Friends”) must complete the referral as described in the referral message. Referrer may refer a maximum of 10 friends, family members or colleagues during any one (1) year period which begins on the date of the first referral and a maximum of 500 times throughout the entirety of the Program. 

  4. Eligibility: To be eligible for any Reward, You must: 

(1) be a citizen or legal resident of the United States of America; 

(2) be at least 21 years old at the time of the referral; and 

(3) meet the following requirements: 

(A) not be in violation of any Restrictions listed in section (5) of this Referral Program; 

(B) if You are a Referrer: 

(i) You must be a member in good standing of MCU; and 

(ii) Your Friend must meet the eligibility requirements and complete all Program requirements; and 

(C) If you are a Friend You must: 

(i) be eligible to become a member in accordance with the By-Laws of Municipal Credit Union; 

(ii) not be a current member of MCU or a previously expelled member; 

(iii) establish a membership at MCU with a Hero Savings Account and Everyday Hero Checking Account (“Required Accounts”) with any minimum deposit required to establish the Required Accounts at the time of the referral, if any; and

(iv) perform any additional required actions set forth in the referral message.


  1. Restrictions. Referrers cannot refer themselves or create multiple, fictitious or fake accounts with MCU or participate in the Program as “Friends”. No user may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program. In addition, you may not (i) tamper with the Program, (ii) act in an unfair or disruptive manner, or (iii) use any system, bot or other device or artifice to participate or receive any benefit in the Program. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE LEGITIMATE OPERATION OF THE PROGRAM MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, MCU RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY FEES) TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.

MCU Employees or any of its or their subsidiaries, affiliates or promotional agencies are not eligible to participate.

  1. Rewards. By making a valid referral, you will receive $25.00 and your Friend will receive $25.00. You can earn a maximum of $250.00 rewards per year. These rewards will be deposited into the respective share accounts within 2-3 business days of the Friend opening the Required Accounts at MCU and performing any other required actions for eligibility. Rewards are subject to verification. MCU may delay a reward for the purposes of investigation. MCU may also refuse to verify and process any transaction for any reason. Rewards deposited into your account may be considered income or interest income to you and MCU may be required to notify the applicable tax agencies of the reward(s) received by you by filing the applicable tax reporting document(s). You will be responsible for any resulting tax(es). 


Notwithstanding, MCU may in its discretion change the manner in which rewards may be redeemed. The various means in which rewards may be redeemed shall be within MCU’s sole discretion. Restrictions may apply. Rewards are subject to verification. MCU may delay a reward for the purposes of investigation. MCU may also refuse to verify and process any transaction for any reason. 


Unless otherwise stated, rewards have no monetary value and may not be redeemed for cash. They are not transferable and may not be auctioned, traded, bartered or sold.


  1. Liability. YOU UNDERSTAND AND AGREE THAT THE RELEASED PARTIES (DEFINED BELOW) SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MCU WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). By participating in the Program, you agree to defend, indemnify, release and hold harmless MCU, Extole, Inc., as the provider of the referral service, and their respective parent companies, affiliates and subsidiaries, together with their respective employees, directors, officers, licensees, licensors, shareholders, attorneys and agents including, without limitation, their respective advertising and promotion entities and any person or entity associated with the production, operation or administration of the Program (collectively, the “Released Parties” or “Program Entities”), from any and all claims, actions, demands, damages, losses, liabilities, costs or expenses caused by, arising out of, in connection with, or related to the Program (including, without limitation, any property loss, damage, personal injury or death caused to any person(s)) and/or the awarding, receipt and/or use or misuse of any benefit in the Program. To be clear, the Released Parties shall not be liable for any technical errors or malfunctions, data theft or corruption, any printing or typographical error, or any damage to any computer system resulting from participating in, or accessing or downloading information in connection with the Program. The Released Parties shall not be liable to any users for failure to supply any advertised benefit, by reason of any acts of God, any action or request by any governmental or quasi-governmental entity (whether or not valid), or any other activity or action that is beyond any of the Released Parties’ control. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.

  2. Disclaimer of Warranties. YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) THE PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND MCU EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE PROGRAM, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE AND GIVE NO WARRANTY THAT (i) THE PROGRAM WILL MEET YOUR REQUIREMENTS, (ii) THE PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, AND (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE PROGRAM WILL MEET YOUR EXPECTATIONS, AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PROGRAM IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.

  3. Bulk Distribution (“Spam”). Each Referrer is the actual sender of the emails and must comply with applicable law. Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. By submitting any email address as part of the Program, the Referrer represents that he/she has the appropriate permission and consent. Bulk email distribution, distribution to strangers, or any other use of the services described herein in a manner that is not promoted is expressly prohibited and may be grounds for immediate termination and further legal action. MCU has no obligation to monitor the Program or any communications; however, MCU may choose to do so and block any email messages, remove any such content, or prohibit any use of the Program. Referrers who do not comply with the law, including anti-spam laws, are obligated to indemnify the Program Entities against any liabilities, costs and expenses it incurs as a result of such spam.

  4. Sign-In Credentials. Users are responsible for maintaining the confidentiality of any sign-in credentials and are fully responsible for all activities that occur through the use of them. Users agree to notify MCU immediately if they suspect unauthorized access to their account. Users agree that MCU will not be liable for any loss or damage arising from unauthorized use of their credentials.

  5. Right to Cancel, Modify or Terminate. We reserve the right to cancel, modify or terminate the Program at any time for any reason. We reserve the right to disqualify any User at any time from participation in the Program if he/she does not comply with any of these Terms. 

  6. Governing Law, Venue, Jury Trial Waiver: This Program is void wherever prohibited or restricted by law; if you live in any jurisdiction where this Program is void, you are not eligible to participate in the Program in any manner. These Terms shall be governed and construed in accordance with the laws of the State of New York. Any disputes regarding these Terms shall be within the exclusive jurisdiction of the courts of New York, except as otherwise prohibited by applicable law. THE PARTIES EXPRESSLY AND KNOWINGLY WAIVE ANY RIGHT TO A JURY TRIAL IN THE EVENT ANY ACTION ARISING UNDER, OR IN CONNECTION WITH THIS AGREEMENT IS LITIGATED OR HEARD IN ANY COURT.

  7. Severability: In the event any part of these Terms is ruled by any court or regulatory authority to be invalid or unenforceable, then these Terms shall be automatically modified to eliminate that part which is affected thereby. The remainder of the Terms shall remain in full force and effect.